Refund Policy

At ExclusiveDivi, we are committed to providing high-quality Divi modules that enhance your website-building experience. We understand that sometimes our plugin may not meet your specific needs or expectations. In such cases, we are happy to offer a refund under the following conditions:

Eligibility for Refunds

• 30-Day Money-Back Guarantee: We offer a full refund within 30 days of your purchase if you are not satisfied with the plugin.
• Proof of Purchase: To be eligible for a refund, you must provide the receipt or proof of purchase.
• Technical Issues: If the plugin does not function as described, and our support team is unable to resolve the issue within a reasonable timeframe, you are entitled to a refund.
• No Refunds for Customization Requests: Refunds will not be issued for requests related to customizations that are beyond the scope of the plugin’s advertised features.

How to Request a Refund

• Contact Us: To request a refund, please contact our support team at support@exclusivedivi.com with your order details and a brief explanation of why you are requesting a refund.
• Refund Processing Time: Once your refund request is approved, we will process it within 7-10 business days. Refunds will be issued to the original payment method.

Non-Refundable Circumstances

• No Refunds After 30 Days: Refund requests made after the 30-day period will not be considered.
• No Refunds for Renewal Payments: Subscription renewals and automatic renewals are non-refundable. You can cancel your subscription at any time to prevent future charges.

Changes to This Policy

We reserve the right to update or change our refund policy at any time. Changes to the policy will be posted on this page.

If you have any questions or need further assistance, please don’t hesitate to contact us.